Privacy Policy

Last updated: June 26, 2026

PantherX (“PantherX,” “we,” “us”) provides a restaurant management and ordering platform used by restaurants and their staff (the “Service”), including the PantherX web app and mobile app. This policy explains what we collect, how we use it, and your choices. The PantherX mobile app displays the same PantherX web application inside the app.

Who uses this app

The PantherX admin app is intended for restaurant owners, managers, and staff to operate their business (orders, point of sale, menu, reports, etc.). It is not a consumer ordering app.

Information we collect

• Account information — the email address and credentials staff use to sign in.
• Business & order data — menu items, orders, payments, discounts, inventory, employees, and related records you enter or generate while using the Service.
• Customer information you enter — such as a customer name, phone, or email for orders, invoices, loyalty, or receipts.
• Device & usage data — basic technical information (e.g., app version, error logs, and connection status) needed to operate and troubleshoot the app.

How we use information

• To provide, secure, and maintain the Service and your account.
• To process orders and payments and to produce receipts, invoices, and reports.
• To operate optional features you enable, such as loyalty, email receipts/invoices, and SMS receipts.
• To diagnose problems and improve reliability.

Payments

Card payments are processed by Stripe. Card details are entered into and handled by Stripe; PantherX does not store full card numbers. Stripe’s handling of payment data is governed by Stripe’s privacy policy.

Service providers

We share data only with providers that help us run the Service, including:

• Stripe — payment processing.
• Supabase — database and authentication hosting.
• Vercel — application hosting.
• Resend — sending invoice/estimate emails (when enabled).
• Twilio — sending SMS receipts (when enabled).

We do not sell personal information, and we do not use it for advertising.

Data retention

We retain business and account data for as long as your account is active or as needed to provide the Service and meet legal, accounting, and tax obligations. You may request deletion of your account data as described below.

Security

We use industry-standard measures (encryption in transit, access controls, and managed infrastructure) to protect data. No method of transmission or storage is 100% secure.

Your choices & rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, or to delete your account and associated data, contact us at the email below.

Children

The Service is for businesses and is not directed to children under 13.

Changes

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Contact

Questions or data requests: info@pantherxsystems.com